Friday, 28 October 2011

Accommodation should provide information for disabled guests

Sharing my colleague Brian's campaign for holiday accommodations to provide access information.


Although Tourism for All has been working really hard behind the scenes for many years to improve the situation with some success, finding adequate information about accessibility at accommodation for disabled visitors in Britain can still be a lottery.

Information about access is often not obvious on accommodation websites or is non-existent, despite Tourism for All's (and others) best efforts.

There are some good examples of Access Statement templates offered for example by VisitEngland, but these are not yet used effectively by all accommodation providers.

In an ideal world all tourism accommodation providers would provide sufficient details and use key search words to give disabled people the opportunity to make informed decisions about which places meet their needs. This might include key words such as 'roll-in shower' 'wheel-in shower' 'overhead tracking hoist' ' mobile hoist' 'Braille available' 'vibrating pillow pad available' and so on. This would include images of facilities (particularly of bedrooms and bathrooms or equipment) for disabled visitors who do not use or understand the English language.

I have started this campaign as a concerned individual. If you agree with me, please support this campaign here (takes just a few moments to enter your details) and share with others.

If 100,000 people felt this worthwhile to support it may be discussed in the House of Commons.

Thank you. Brian Seaman

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